STUDIO POLICIES

Broadway Open Stage Studio (BOSS)
Effective Date: July 2026

By using our website, enrolling in programs, or opting into communications, you agree to these Terms.

REGISTRATION & ENROLLMENT

All registration is completed online.

A current signed waiver and policies agreement must be on file for participation in classes, rehearsals, camps, productions, performances, or events.

Enrollment is accepted on a first-come, first-served basis.

Class placement and level progression are determined at the discretion of the studio.

TUITION & PAYMENTS

Season Tuition (August–May)

Season tuition is based on the full studio year and may be:

Paid in full, or

Divided into equal monthly installments.

Monthly installment payments require automatic payment using a bank account or credit/debit card on file.

Enrollment fees and first month tuition are due upon registration.

Monthly tuition installments are processed on the 1st of each month August through May.

All electronic payments are subject to applicable processing fees.

Tuition is non-refundable and non-transferable.

Missed classes do not qualify for refunds or tuition credits.

Summer Tuition & Camps

Summer camp deposits are non-refundable.

A student’s place is not guaranteed until:

Registration is complete,

Required forms are signed,

Deposit or balance is paid.

If a student withdraws from a summer camp or class, a studio credit may be issued at management discretion unless otherwise stated.

Remaining camp balances may be automatically processed prior to camp start dates using the payment method on file.

COSTUME & SHOWCASE FEES

Costume Fees

Little Stars costume fees may be included in tuition as stated in program details.

Leveled classes and productions may incur separate costume fees.

Costume fees:

Are automatically processed on scheduled billing dates,

May be placed on a payment plan if offered,

Are non-refundable once ordered.

Showcase & Performance Fees

Performance and showcase participation fees cover production-related expenses including, but not limited to:

Venue rental

Production costs

Lighting/sound

Security

Props/scenery

Programs

Showcase shirts

Awards

Tickets are not included unless stated otherwise.

All showcase and performance fees are non-refundable.

Students enrolled in performing classes are expected to participate in showcase performances unless otherwise noted.

Participation in mandatory rehearsals is required.

ATTENDANCE & PARTICIPATION

Consistent attendance is essential for student growth and group success.

Families should notify the studio of planned absences whenever possible.

Students missing excessive classes, rehearsals, or mandatory production requirements may be deemed ineligible to perform at the discretion of the studio.

Missed classes may be eligible for makeup classes when available and approved by the studio.

ADD/DROP/WITHDRAWAL POLICY

Written notice via the studio’s official withdrawal or class change form is required to:

Add classes,

Drop classes,

Withdraw from the studio.

Notice must be submitted at least 14 days prior to the next billing cycle to avoid future tuition charges.

Failure to attend classes does not constitute withdrawal.

No partial refunds are issued for prepaid tuition, costume fees, showcase fees, registration fees, or production fees.

DRESS CODE

Students must follow the studio dress code requirements for their enrolled classes.

Students not in proper attire may be asked to observe class if attire presents a safety concern or disrupts instruction.

Hair must be secured appropriately for movement-based classes.

Summer dress code may be more relaxed as outlined by the studio.

LEVEL PLACEMENT & TECHNIQUE REQUIREMENTS

Level placement is determined based on:

Skill level

Technique

Performance quality

Maturity

Focus

Professionalism

Safety considerations

Placement is always at the discretion of the studio.

Certain classes may require co-enrollment in technique or tumble/acrobatic training classes.

Students are not guaranteed yearly advancement.

CLASS CHANGES, SUBSTITUTIONS & CLOSURES

BOSS reserves the right to:

Change instructors,

Combine classes,

Adjust schedules,

Substitute teachers,

Cancel classes,

Modify programming as needed.

Classes canceled due to:

Weather,

Emergencies,

Government advisories,

Facility issues,

Instructor illness,

Unforeseen circumstances

may receive a makeup class at the studio’s discretion but are not guaranteed refunds.

FAMILY COMMUNICATION

Families are responsible for staying informed through:

Email communication,

Parent apps/platforms,

Studio social media,

Website updates,

Handbooks and newsletters.

Failure to read communications does not exempt families from studio policies, deadlines, fees, or requirements.

I agree to receive SMS text messages from Broadway Open Stage Studio (BOSS) regarding class registrations, schedules, lesson reminders, account notifications, billing updates, weather closures, studio announcements, and occasional promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time or HELP for assistance. Consent is not a condition of purchase.

STUDIO ETIQUETTE & VISITORS

Students should arrive on time and be picked up promptly.

Lobby areas should remain clean, respectful, and quiet.

Food is not permitted in studio spaces unless otherwise approved.

Families may monitor classes using approved studio viewing systems such as Spot TV where available.

Recording or distributing studio class footage is prohibited unless expressly authorized.

MEDIA RELEASE

By enrolling, families grant Broadway Open Stage Studio permission to photograph and/or record students during classes, rehearsals, performances, camps, and events for:

Educational purposes,

Promotional materials,

Advertising,

Website use,

Social media,

Studio publications.

Families wishing to opt out where permitted must provide written notice to the studio.

FAMILY CONDUCT POLICY

Broadway Open Stage Studio is committed to maintaining a positive, respectful, and encouraging environment.

Students, parents, guardians, and visitors are expected to:

Treat staff, instructors, volunteers, students, and families respectfully,

Communicate professionally and constructively,

Support a safe and positive learning environment.

The following may result in dismissal from the studio without refund:

Harassment

Threatening behavior

Bullying

Disruptive conduct

Excessive disrespect toward staff or families

Public disparagement of the studio, staff, or students

False, defamatory, or harmful social media statements

Concerns should be directed to studio management for resolution.

ROLLOVER REGISTRATION

Enrollment may automatically roll into the following season unless families opt out during the designated enrollment period.

Benefits may include:

Priority placement,

Discounted registration,

Waitlist priority,

Simplified enrollment.

Families remain responsible for reviewing schedules and submitting changes during registration periods.

ASSUMPTION OF RISK & WAIVER OF LIABILITY

Participation in dance, theatre, tumble, acro, music, fitness, camps, performances, and related activities involves inherent risks including possible bodily injury, disability, illness, paralysis, or death.

By enrolling, families acknowledge and voluntarily assume all risks associated with participation.

Families release and hold harmless Broadway Open Stage Studio, its owners, directors, employees, contractors, volunteers, affiliates, and facility providers from claims, damages, injuries, losses, or liabilities arising from participation in studio activities except where prohibited by law.

Families acknowledge responsibility for determining whether participation is appropriate for the student’s physical condition.

POLICY CHANGES

Broadway Open Stage Studio reserves the right to update policies, tuition, schedules, staffing, procedures, programming, fees, and requirements at any time as needed.

Enrollment constitutes acknowledgment and acceptance of all current studio policies and future policy updates.

By registering with Broadway Open Stage Studio, families acknowledge they have read, understood, and agreed to these Terms & Conditions, Policies & Procedures.